provides a comprehensive range of services through a
number of trading styles and subsidiaries. Operating
from 3 sites in Yorkshire, our headcount is currently
around 100 but is expected to rise throughout 2009. Our
core business revolves around services that are
outsourced to us (debt recovery, credit control, billing
management or customer services) - primarily because we
are able to improve efficiencies, productivity and
performance, yet introduce major cost saving benefits in
the process. We also operate a number of Consumer
orientated websites that enable individual customers to
benefit from some of the services we can offer..
- people tracing and information services direct to consumer
customers. Offering a range of information and subscription based search
services - online with secure shopping environment
consumers with an online search tool covering 3 years of the edited
dedicated UK call centre solutions for businesses of
all sizes 1 - 200 seats, short or long term, multi
discipline, client branded - pricing that competes
with Offshore but higher levels of customer
satisfaction and productivity.
providing consumers with an online search tool to identify
the actual selling price of houses sold throughout
England, Wales or Scotland. We also operate a site
dedicated to Scotland's house prices and title research
providing an innovative range of UK based contact centre services -
from client 'branded' arrears/recovery teams to customer service
- our debt management division.
Providing an effective debt recovery solution for a vast array of
Local Authorities, Utilities and Finance companies
powerful software for the workflow automation and
debt collection & credit control operation
supply and installation of IP telephony systems for
Call Centres - call routing strategy design, auto
attendant deployment, remote card processing, call
recording and voicemail systems. Accredited Swyx
reseller. Asterisk and other IP telephony systems
Networking, Pc supply and support services across
North Yorkshire from offices in Malton, Seamer &
business computing support across North Yorkshire
from offices in Malton, Seamer & York.
- join us at 1st Locate
1st Locate UK Limited, Town Centre House, Leeds LS2 8LY
Tel +44 (0) 113 297 7508
1stlocate contact centres - UK call centre solutions v
we compete on price? - Yes - our pricing structure
enables you to justify retaining operations within the
UK. We have removed the primary reason for you to take
your contact centres offshore.
Can you compete on capability, efficiency and
productivity - Yes - but our view is that we exceed this
by some margin.
What does the UK consumer prefer? Our research
demonstrates that UK consumers prefer (by a considerable
margin) to deal with UK based call centre staff.
continue to create customer disharmony by managing your
consumer relationships offshore? We can compete with and
better many of the primary reasons for taking your
Add value to your customer relationships, add
value to your bottom line and support the UK labour
market; let 1stlocate Voicentre provide you with the
solutions, pricing benefits and expertise that has led
to many organisations moving operations overseas.
Voicentre is a subsidiary of 1st Locate and already
successfully manages contact centre operations within
the UK on behalf of major Utilities, Local Government