Debt collection services 

 

the UK's debt collection trace and collection specialist    

 Collection services

Brochure request

Trace & collect

Full trace services

Express mini trace

Bad debt recovery

Contact centres

Return mail processing

Utility services

Local authority services

Locate GB search engine

Call centres

International

LCS - Bill payments

Inbound contact centre services

Brochure request

Overflow

Customer Service

Payment processing

Disaster recovery

Media response

Application processing

Credit control

Support desk

LCS - Bill payments

Outbound contact centre services

Brochure request

Customer re-activation

Customer Service

Appointment bookings

Debt recovery

Product recall

Application processing

Credit control

Support desk

LCS - Bill payments

Contact us

About us

Locate GB - LOGIN

Actius debt collection software

Consumer homepage

Corporate homepage

Voicentre

 

 

 

 

 

 

 

 

 

 

 

Supporting business with comprehensive debt collection services 1st Locate ® are one of the largest trace collect agencies in the U.K.

We specialise in helping businesses and consumers collect debts that are due to them. Invariably, the person or persons owing the debt may have moved house and require tracing. We are able to undertake the tracing and collection in house. Many of the larger Debt Collection Agencies in the UK now use 1st Locate® for tracing and debt debt collection purposes. Our other clients include Gas, Electricity and Water Utilities, Banks, Building Societies, Local Government and Solicitors.

We operate from modern Call Centre premises near Leeds City Centre with a 2 other sites in North Yorkshire and utilise the latest telephony and computing technology.

Our debt collection services are provided with all the professionalism, security and integrity that clients enjoy when they select a Full Member of the CSA - Credit Services Association.

1st Locate  are one of the largest trace collect debt collection agencies in the U.K. and Europe.

Clients instruct 1st Locate across a variety of  sectors for debt collection and tracing purposes: debt collection types

Low Value debt collection

Medium Value High Value
gas, electricity, water bills consumer credit Commercial accounts
parking fines, service charges rent arrears Secured lending
Telecoms bills medical High value consumer credit - personal loans
Trade accounts mail order international
mail order salary overpayment  Motor finance

 When we accept an instruction, we classify it to one of the following types;

Early stage arrears - we provide a full outsourced service and offer a cost effective alternative to inhouse Credit control functions.

Defaulted accounts - prime collections - where the customer is still in residence and the account has not been placed with a third party for debt collection.

Second placement - where a third party debt collection agent has attempted to recover the amount due but has failed.

Trace and collect - where the customer has moved address and an outstanding debt is due. We firstly trace the customer and then commence debt collection activity.

Write off / purchase debt - where the debt has been written off or sold - we can still recover balances due. debt collection

TRACE & COLLECT. - A significant portion of our client's bad debt provisions are usually made up from debtors where contact has been lost. Many of our competitors are loathe to take on this type of work because of the level of expertise and investment required to trace individuals.

Our business has developed from a trace only agent to one of the leading Trace & Collect agencies in the UK. Our average investment in each case placed with us approaches £20 before we have even made any collection. Experience has shown us that unless a Debt Collection Agent commits resource and is prepared for initial expense, recovery rates suffer. As a result of this, many agents concentrate on prime, where the initial investment prior to recoveries is small.


DEBT COLLECTION. - Organisations of all sizes outsource their defaulted accounts and debts to 1stlocate. Our experienced debt recovery staff and sophisticated technology ensure we are able to consistently produce high returns for our clients yet still maintain a professional & respectful approach with your customers. Our ability to resolve disputes and problems enables us to produce outstanding returns across all types of collection activity. In addition to becoming one of the UK's leading Trace & Collect specialists, we are the main prime agency for one the UK's leading Utility Suppliers. As you would expect, we also offer excellent  2nd placement and write off recovery services.

We supply our products & services to the Gas, Water & Electricity, Banking, Legal, Finance and other industries. Our ability to trace people combined with our approach to resolving problems has ensured we are one of the fastest growing companies in the debt recovery & tracing sector.

We now have a portfolio consisting of major Utility suppliers, Banks, Local Authorities & Finance Companies. We tailor our services to each client's individual needs - these range from 1st Locate providing a 'client branded' inhouse credit control or arrears management unit to our own LCS branded debt recovery division.

INSTRUCT - DEBT Collection PROCEEDINGS: - If you have small portfolio or even a single bad debt and you would like us to recover a bad debt on your behalf,
CLICK HERE to instruct us.  No success No fee!

INSTRUCT - TRACE only PROCEEDINGS: - If you would like us to trace a debtor who has absconded,
CLICK HERE
to instruct us
.  No success No fee!

Prospective Clients with larger volumes of bad debts requiring collection should CLICK HERE and we will forward you more details and our bulk pricing tariff.

All of our debt collection activities are undertaken in full compliance with the relevant legislation and we are full members of the Credit Services Association. Additionally, we hold a comprehensive Data Protection Registration and are Licensed under the Consumer Credit Act 1974.
1st Locate UK Limited, 3 Leodis Court, Leeds LS11 5JJ

Tel +44 (0) 113 297 7508

 

Copyright © 2009 1st Locate UK Ltd, All rights reserved.