JOB VACANCIES LEEDS Jobs available with First Locate the UK's leading people search company

Why not join one of Yorkshire's fastest growing companies. Many of our activities are focused around regaining contact with missing individuals on behalf of our clients. We are also information gatherers and publishers plus we operate an extensive customer service, account recovery and specialist call centre operations.

Have you got what it takes to fulfil a role in this diverse and interesting company?

We offer an exciting career across a variety of roles. We also operate an equal opportunities policy and many of our roles are suitable for persons wishing to retrain for an alternative career. If you possess good communication skills with a helpful manner, we can teach you the other skills required for a modern office employment environment. We will provide you with the opportunity to gain full PC literacy including spreadsheets, email, internet, IP telephony, word processing and other packages enabling you to either learn new skills or upgrade your existing to a modern work environment. At present, roles are available within our Leeds, Malton or Scarborough operations centre. We are a short walk from Leeds city centre and the Railway Station, easily accessible by public transport with a choice of car parks close by. We also have, a number of new positions in Scarborough, North Yorkshire- These include Customer Service Advisors and Telephone Collectors. We are recruiting at a number of levels up to Team Leader. As with our general recruitment policy, we positively encourage all applicants and offer comprehensive retraining for those moving from other professions.

We offer highly flexible working hours and can offer some roles with extended holidays to cover parents with child care commitments during the school holidays. We also positively welcome applications from all ages, so whether you are a school leaver embarking on your first career position or a mature person seeking a career change or retraining post an event such as redundancy or early retirement, we'd like to hear from you.

Vacancies JAN/FEB 2010

Customer Service Advisors and Account Collectors / Negotiators - Utility sector - Leeds
Our Customer Service and Account recovery teams are currently undergoing expansion and we have opportunities for up to 5 new team members in this exciting area. The roles are varied and challenging and will suit confident persons. You should enjoy problem solving and be able to discuss overdue and defaulted customer Utility accounts with a professional and customer focused approach. The ability to negotiate or mediate professionally but remain friendly and confident are just some of the qualities we are looking for. This is a target driven environment and you should enjoy problem solving and a positive work ethic. Full relevant training will be provided although some experience in a target driven environment (this could be sales, customer service or revenue management) may help to establish yourself quicker in this successful team. Salaries are dependant on experience but range from £12.5k - £15k with the opportunity to earn more from performance related pay.

We also have trainee roles available and these are open to individuals wishing to change careers or retrain from other disciplines. Confident communicating skills and the ability to work to set targets are some of the skills we are looking for. We offer very flexible hours including part time if required. Apply by email to vacancies@1stlocate.co.uk or in writing to :
HR Manager, 1st Locate UK Limited, Town Centre House, Leeds, LS2 8LY,

Some of our business's include

dedicated UK call centre solutions for businesses of all sizes 1 - 200 seats, short or long term, multi discipline, client branded - pricing that competes with Offshore but higher levels of customer satisfaction and productivity.

- providing an innovative range of UK based contact centre services - from client 'branded' arrears/recovery teams to customer service support functions

- design, supply and installation of IP telephony systems for Call Centres - call routing strategy design, auto attendant deployment, remote card processing, call recording and voicemail systems. Accredited Swyx reseller. Asterisk and other IP telephony systems

- powerful software for the workflow automation and debt collection & credit control operation

providing consumers with an online search tool covering 5 years of the edited electoral roll.

providing consumers with an online search tool to identify the actual selling price of houses sold throughout England, Wales or Scotland. We also operate a site dedicated to Scotland's house prices and title research www.HousePriceScotland.com

- our revenue management division. Providing an effective revenue recovery solution for a vast array of Local Authorities, Utilities and Finance companies

N.Y.IT - business IT support, server supplies, networking, cabling and installations for North Yorkshire businesses in the Malton, Pickering, Scarborough & York areas.

people tracing and information services direct to consumer customers. Offering a range of information and subscription based search services - online with secure shopping environment