|
Our services are suitable
for corporate clients seeking to regain
contact with current or former customers. In
many instances, instructions are received as
a result of individuals absconding prior to
the repayment of debts or borrowings. In
these circumstances, we are able to put you
back in touch with the debtor, quickly,
efficiently and discretely, whilst
maintaining a fully compliant approach to
trace investigations.
Our state of the art call
centre telephony equipment, sophisticated
computer systems and highly trained staff
are able to accommodate bulk trace
instructions. We enter into service level
agreements with our clients ensuring strict
turnaround times and quality reporting.
Our full trace service
includes the current address for the subject
with two independent verifications of their
residency, a report detailing all such
information and our methods of obtaining and
a guarantee that the information is accurate
for an agreed period. We can tailor this
service to specific client requirements with
fees ranging from
£
15.00 -
£
25.00 for volume account customers. If you
do not have account facilities then you can
order this product securely on line now.
BUY NOW
ONLINE
We pride
ourselves on our legitimate and
ethical approach to trace,
investing much time, effort and
resources into compliance
training for our staff and trace
methods.
Investment in new technology and
people development has enabled
our continued expansion in this
'niche' sector.
All cases placed with us for
Trace & Collect undergo a
comprehensive trace process
including the use of our Express
Address product followed by full
trace activity culminating in
collections proceedings when we
conclusively establish the new
address.
The large investment we make in
each case ensures that we are a)
able to find more abscondees/movers
than our competitors & b)
convert larger numbers in to
paying customers again.
1st
Locate
® are one of the
largest trace collect agencies in the U.K.
Organisations throughout the UK outsource a variety of
services to us (debt recovery, credit control, billing
management or customer services) - primarily because we
are able to improve efficiencies, productivity and
performance, yet introduce major cost saving benefits in
the process.
Our services are provided with all the professionalism,
security and integrity that clients enjoy when they
select a Full Member of the CSA - Credit Services
Association.
Our comprehensive understanding
of Gas, Electricity, Water and
credit/finance ensures we are
able to effectively negotiate
and resolve difficult cases. In
fact, we have gained
particularly good experience in
the Utility sector concerning
consumption/responsibility
issues whether gas, electricity
or water related.
Some of the benefits of using
1st Locate trace & collect debt
recovery services:
-
We offer our clients dedicated
banking facilities with BACS
settlements at pre-agreed
intervals.
-
Expertise in the trace
industry second to none by one
of the UK's largest trace
agents
-
Sophisticated trace and
collection computing systems
providing comprehensive audit
trails
-
Open door policy
-
Express address forwarding
address system
-
Tele numbering and auto
address cleansing
repair/maintenance systems
-
Return mail facility
-
Sophisticated telephony with
call monitoring and analysis
facilities
-
Specialist experience in the
Utility sector
-
Sophisticated reporting
including interim reports on
cases prior to collection
activity
1st Locate are one of the largest people locators or
trace collect debt recovery agencies in the U.K. and
Europe. UK TEL: 0113-297 7500
We specialise in helping businesses and consumers
recover debts that are due to them. Invariably, the person or persons
owing the debt may have moved house and require tracing. We are able to
undertake the tracing and recoveries in house. Many of the larger Debt
Collection Agencies in the UK now use 1st Locate®
for tracing and debt recovery purposes. Our other clients include Gas,
Electricity and Water Utilities, Banks, Building Societies, Local
Government and Solicitors.
CLICK HERE
to instruct us
We
operate from modern Call Centre premises near Leeds City Centre and
Scarborough utilising the very latest telephony and computing technology.
Clients instruct 1st Locate across a variety of sectors for debt
recovery and tracing purposes:
|
Low Value debt |
Medium
Value |
High
Value |
|
gas,
electricity, water bills |
consumer
credit |
Commercial accounts |
|
parking
fines, service charges |
rent
arrears |
Secured
lending |
|
Telecoms
bills |
medical |
High
value consumer credit - personal loans |
|
Trade
accounts |
mail
order |
|
|
mail
order |
salary
overpayment |
|
When we accept an instruction, we classify it to one of the following
types;
Early stage arrears - we provide a full outsourced service and offer a
cost effective alternative to inhouse Credit control functions.
Defaulted accounts - prime collections - where the customer is still in
residence and the account has not been placed with a third party for debt
collection.
Second placement - where a third party debt collection agent has attempted
to recover the amount due but has failed.
Trace and collect - where the customer has moved address and an
outstanding debt is due. We firstly trace the customer and then commence
debt collection activity.
Write off / purchase debt - where the debt has been written off or sold -
we can still recover balances due.
All
of our tracing and debt recovery / collection activities are undertaken in
full compliance with the relevant legislation and we are full members of
the Credit Services Association. We are currently looking to acquire UK or
European based lending portfolio that primarily consist of regulated
consumer credit agreement ''goneaway' or trace & collect debt. Should you
be looking to dispose of this type of debt, please telephone Corporate
account services on 0113 297 7500 for further information.
If you have small portfolio or even a single bad
debt and you would like us to recover a bad debt on your behalf,
CLICK HERE
to instruct us.
No success No fee!
Prospective Clients with larger
volumes of bad debts requiring recovery should
CLICK HERE
and we will forward you more
details and our bulk pricing tariff.
All of our
people search and tracing activities are undertaken in full compliance with
the relevant legislation and we are full members of the Credit Services
Association. Additionally, we hold a comprehensive Data Protection
Registration and are Authorised and regulated by the Financial Conduct Authority.
1st Locate UK Limited, Town Centre House, Leeds LS2 8LY
Tel +44 (0) 113 297 7508
|
